FAQ
Frequently Asked QuestionsFrequently Asked Questions
Is there something you wanted to know but didn’t have the answers to? Review my FAQs for some insight into how I work. If you have a question you would like answered that is not posted here, feel free to contact me 778-389-3234
How do I book an appointment for Counseling?
You can reach me in my Surrey office by phone/text at (778-389-9234) or by email at tgramm@gmail.com to book your counselling session. I will get back to you within 24 hours at the latest.
Do you accept health insurance?
As a member of the Association of Cooperative Counselling Therapists (ACCT), my counselling services may be covered by your health insurance plan. Please check if you are covered by your insurance provider. A receipt is provided to you at the end of each session.
Insurance coverage includes:
Pacific Blue Cross
Green Shield
Manulife
Sunlife
What happens during the first therapy session?
For clients under the age of 12, I request the opportunity to meet with a parent prior to meeting with the child.
What supplies do I need for an online art therapy session?
Online sessions can be as effective as in person sessions for art therapy. I recommend having some supplies on hand that are readily available from the dollar store, Opus, Deserres or Michaels. Here are some suggestions for art supplies, although not all are required. You can do great work with simple white lettersized paper and crayons!
- pencil
- pens
- paper of various sizes – 8.5 x 11, 11 x 14 or 11 x 17 work well in white
- pencil crayons
- oil pastels
- crayons
- watercolor paints
- acrylic paints
- kleenex or tissues or rags
- water container
- paint brushes
- musical instruments
- scarves
What forms of Payment do you accept for Counseling?
What type of clients do you see?
While I specialize in providing services to women in Surrey, BC. I also work with children and teens.
I also see clients with anxiety, trauma, chronic pain, grief/loss and life transition issues. I often work with individuals who suffered from stress related issues and provide biofeedback services for anxiety, depression, stress management and anger.
How long does therapy take?
Each session is 50 minutes long, and therapy can be short in duration (6-12 weeks) to longer (6 months to 1 year or longer). It all depends on your particular goals and issues. For example, clients who are dealing with intense trauma or PTSD or childhood abuse may take longer. Some clients come for an average of four to ten sessions to deal with a specific issue. After a series of sessions, many clients choose to continue with less frequent sessions to maintain their mental health and emotional wellbeing.Sometimes clients like to take a break and may decide to return later. Everyone’s situation is different. I am always here for you.
What can I expect in subsequent sessions?
What is your Cancellation Policy?
I require 24 hours notice for cancellation of appointments. Cancellations with less than 24 hours notice will be charged 50% of full session fee.
Have more questions? I’m available for a free consultation over the phone at (778) 389-9234 and I’m happy to help with any additional questions you may have.
